Privacy Policy

Introduction

plinoravexi.top Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the data we collect from visitors to our website plinoravexi.top and users of our gym revenue performance tracking systems.

As a company registered in Ireland (Registration Number: CRO745896), we comply with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018. We are the data controller for the personal information we process.

Data We Collect

We collect and process various types of personal data depending on how you interact with our services. The data we collect includes:

Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and business address when you contact us or request our services
• Business Information: Details about your gym or fitness centre, including member count, business type, and revenue tracking requirements
• Communication Records: Messages, enquiries, and correspondence you send to us through our contact forms, email, or phone
• Account Information: If you use our tracking systems, we collect login credentials and account preferences

Information We Collect Automatically

• Website Analytics: IP address, browser type, device information, pages visited, time spent on pages, and referring websites
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies as detailed in our Cookie Policy
• Usage Data: How you interact with our website and services, including features used and preferences selected

How We Use Your Information

We use your personal data for legitimate business purposes and only as necessary to provide our services. How we use your information includes:

Service Provision

• Providing gym revenue tracking systems and analytics services
• Setting up and maintaining your account and tracking dashboard
• Processing and responding to your enquiries and support requests
• Delivering technical support and customer service

Business Operations

• Processing payments and managing billing for our services
• Sending service updates, system notifications, and important announcements
• Improving our services based on usage patterns and feedback
• Conducting business analysis and performance monitoring

Legal and Compliance

• Complying with legal obligations and regulatory requirements
• Protecting our rights and preventing fraud or misuse of our services
• Responding to legal requests and court orders

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to control them, please see our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Legitimate Interest: For business operations, service improvement, and direct marketing to existing clients
• Contract Performance: To provide our revenue tracking services and fulfil our contractual obligations
• Consent: For cookies, marketing communications, and certain data processing activities where consent is required
• Legal Obligation: To comply with applicable laws, regulations, and legal processes

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business and providing our services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction, subject to the same privacy protections.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Our data retention practices include:

• Contact Information: Retained for up to 7 years after last contact for business and legal purposes
• Service Data: Retained for the duration of your service agreement plus 3 years for support and legal compliance
• Website Analytics: Typically retained for 26 months in accordance with Google Analytics default settings
• Marketing Data: Retained until you withdraw consent or request deletion

When data is no longer needed, we securely delete or anonymise it in accordance with our data retention schedule and applicable legal requirements.

Your Rights

Under GDPR and Irish data protection law, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent for processing that relies on your consent

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing
• Access controls and authentication measures for our systems
• Employee training on data protection and security best practices
• Secure backup and disaster recovery procedures

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we need to transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses approved by the European Commission
• Certification schemes or codes of conduct

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will notify you by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact us regarding data protection matters, please contact us:

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with applicable law. You can contact them at: